The Digital Grocery Revolution
Grocery eCommerce is complex
Succeeding with digital grocery requires more than setting up an eCommerce store: success hinges on taking advantage of the customer experience innovation that omnichannel retailing provides. To accomplish this you need an integrated platform providing a holistic view of each customer and treating all grocery interactions as interconnected parts of a cycle, with each interaction informing all others.
In other words, you need a Digital Experience Platform with application modules dedicated to each aspect of the customer lifecycle and designed to work together. Ideally, this platform is modular and customizable so you can implement capabilities at an investment pace aligned with your organization's priorities and stage of eCommerce adoption.
The MyWebGrocer Digital Experience Platform for grocery
MyWebGrocer helps you confidently capitalize on the digital grocery market opportunity with the only complete Digital Experience Platform built exclusively to address the specific needs of grocers:
- Completely integrated to address the full customer lifecycle
- Ready out of the box to take you to market quicker
- Modular, so you can turn on solutions as your business grows
- Customizable to address your unique requirements
The Digital Experience Platform is designed to power every digital interaction - not just eCommerce - so you can attract, engage, transact with and retain your shoppers. With it, you gain all the technology, software and services you need to confidently build a custom, unique brand experience and power your digital presence.
Don’t just enable a transaction — deliver an end-to-end experience
Digital grocery is about offering a personalized experience and cultivating an ongoing relationship with every customer across multiple channels and touchpoints, online, in your store and beyond.
Digital grocery demands more than what conventional eCommerce software provides — it requires an integrated set of solutions to engage and inform customers throughout their journey.
That’s why we built the fully-featured, modular MyWebGrocer Digital Experience Platform. The platform was designed exclusively for grocers and provides everything you need to provide an engaging omnichannel experience that operates profitably. Use it to enable a seamless experience that starts the minute customers begin to interact with your brand online — from planning their meals to online shopping — and continues through to in-store visits.
Foster ongoing engagement, repeat purchases and customer loyalty
Omnichannel grocery retailing will revolutionize the way you engage customers, and provide unprecedented opportunities to increase wallet share and cultivate loyalty.
Maximize the impact of your digital channel by embracing the entire digital path to purchase and enabling a personalized, contextual shopper experience.
When your digital channel is built on the only grocery-specific Digital Experience Platform on the market, you can mine it for insights that fuel digital marketing programs designed to engage shoppers and keep them coming back.